• May

    7

    2019

From Jacob’s Desk: Top Ten

From Jacobs DeskWith more than two decades of experience serving Central Ohio, you can imagine how many questions we’ve answered about concrete lifting and leveling! That’s why B-Level president Jacob Shreyer has devoted his time answering your questions in the blog series “From Jacob’s Desk.”

About 15 years ago I had a customer blatantly ask me the question, “What makes you better than your competition?” I honestly don’t remember what I responded with as my answer, but the one thing that stuck with me was his question “What makes you better?” I also didn’t forget the fact that my competition was awarded the work instead of me.

Even though I didn’t win the job, I learned a good lesson from that customer: People want to know what they are getting for their money, and smart consumers understand that not all companies are created equal.

Here at B-Level, I am proud of what my father has started and what we continue to offer today. I’m happy to share what sets us apart from our competition and why B-Level is the leader in Central Ohio for basement waterproofing, foundation repair, and concrete lifting.

1 Years Serving Central Ohio
Established right outside of Columbus, Ohio in 1998, B-Level was started by an Army veteran and graduate of The Ohio State University, Thomas Shreyer. Decades later, the company is still family owned and operated.

2. 11,000 Successfully Completed Jobs
It’s amazing to see the number of people we have helped over the years. It’s not hard to point out all the places, families, and businesses we’ve done work for in your neighborhoods. The majority of these jobs coming from Franklin, Fairfield, Licking, and Delaware Counties.

3. Top-Rated Company
In today’s world, it’s not hard to find out about a company. B-Level is no exception to the rule and can be found on Angie’s List, Home Advisor, Better Business Bureau, Google, Yelp, Facebook, Instagram, YouTube, and Twitter.  We encourage anyone to read reviews about our company and hear what other people have to say. B-Level is the highest-rated company in our industry, and you don’t have to take our word for it. We thank our previous customers for doing that for us.

4. Financing Options
B-Level provides 6- and 12-month “same as cash” financing options for qualified customers.  We can also offer 60-month “reduced interest loans” for some of the bigger projects you might have.

5. No “High Pressure” Sales
B-Level has remained committed to a core set of philosophies and strengths including quality, reliability, customer service, technical engineering support, and strong partnerships with suppliers. From the inception of our company, B-Level has never believed in high-pressure sales tactics.

6. Best Warranties
Warranties don’t mean much if the company that did the work isn’t around anymore. Trust me, in 21 years B-Level has seen a lot of companies in our industry come and go! Unfortunately, there are a lot of consumers in the Central Ohio area with “Lifetime Warranties” and no contractor to take care of their issues. They are forced to call B-Level to fix what should have been covered under warranty, and pay to have it done a second time. Here at B-Level, our motto is “Don’t do it twice, do it right!” Once you have something repaired with our company, you’re provided with the best available warranty for the service. Warranties may look very similar, but you can trust that B-Level will always be around to take care of it.

7. Best Products
B-Level is not a franchise and is not required to sell whatever the franchiser offers.  B-Level is committed to searching out the very best products on the market for our customers and we are proud to offer nationally recognized ICC-ES products for both our waterproofing and structural repair methods.

8. Fair Prices
You’ll typically find B-Level to be somewhere in the middle. We usually fall between the price you got from your dad’s cousin Scooter, who offered to do the job for the next three weekends with no warranty, and the “Big Name” company who claims to be the best and offer the best but has only been in business for 10 years or less.

9. Thorough and Well-Prepared Estimates
Our Project Manager and Sales Consultants have all spent many years working in the field and have established a firm understanding of how our systems work. Your estimate will detail the entire scope of work, responsibilities, sketches, pictures, warranty information, and financing options. We believe there is no “one-size fits all” solution to any problem. B-Level will assess your needs and provide a plan of action for any suggested work. We take pride in being able to offer solutions to jobs of any size.

10. B-level Cares
We care about the safety of our team working in your home, driving our equipment and vehicles, and doing the best job we can do. For that to happen we are proud to call ourselves a Drug-Free company.  There are a lot of home repair companies that do not require drug screenings but at B-Level it’s a requirement!

We care about and are proud of the efforts we make in our responsiveness to your needs from the estimate, to scheduling, to doing the job.  There is no one who can do it any better!

We care about who represents our company and the personal growth of our employees. You won’t find a crew leader or foreman working for our company who hasn’t had the proper training, or who hasn’t spent years developing his craft. B-Level also offers some of the best Health Insurance and Benefits packages you’ll find in our industry, which allows us to hire the very best workers who can provide the very best work at your home.

Contact B-Level today if you’re experiencing issues with unleveled or damaged concrete. We offer free estimates to property owners and managers.

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